Grievance Procedure

Good grievance procedures are as important as disciplinary procedures.

If a grievance is not dealt with according to the statutory procedures, the employee may be able to lodge a complaint with a tribunal. Should they then be successful with that claim, the business could then be ordered to pay extra compensation as a fine for not following correct procedures.

Grievance procedures are needed:

  • To provide individuals with a course of action, should they have a complaint which they are unable to resolve through regular communication with their line manager.
  • To provide points of contact and timescales to resolve issues of concern.

One of our consultants can attend grievance meetings to ensure they do not head in the wrong direction.