Although there are no hard and fast rules to tackling under-performance, here are our tips on the process to follow:

Start early and keep it simple

  • Don’t let underperformance become the norm.
  • Identify the problem – is it skill or will?
  • Don’t keep putting it off.
  • Keep improvement plans simple and relatively short.
  • Don’t keep writing new improvement plans or extending them – make a decision.

Manage it smarter

  • Put review dates in your diary so that you don’t miss them.
  • Try and do review meetings face to face rather than by phone.
  • Be aware of holidays that might get in the way or shorten timeframes you’ve agreed for improvement.
  • Maintain momentum.

Protect your position

  • Keep dated notes of conversations.
  • Send an email to clarify what was discussed to your team member to ensure there’s a record of the agreed actions.
  • In more formal performance improvement cases, it may be necessary to ensure improvement plans are signed by both parties and kept on the employee’s file.

If you would like 15 mins of free confidential HR advice, get in touch for a chat.