Fundamentals of leadership training

What makes a good manager? Good communication is key to effective leadership. It improves individual and business performance avoids misunderstandings and helps to develop positive relationships with colleagues.

In this practical workshop you will learn about effective communication with staff from 1-2-1s through to formal appraisals. The trainer will also cover recruitment, HR and training and managers will learn how to create and maintain a positive people culture.

Managers will be given practical advice on how to recruit the right employees, develop their active listening skills and deal with grievances and misconduct.

Who should attend?

  • This workshop is suitable for anyone who manages staff.

Learning outcomes

  • How to create and maintain a positive people culture
  • How to deliver a successful 1-2-1
  • Fundamentals of active listening
  • Examples of misconduct and when to take action
  • How to manage the disciplinary process
  • How to keep staff motivated
  • How to manage difficult conversations and deliver feedback.

The Fundamentals of Leadership Workshop was an incredibly informative experience. It equipped me with practical tools and strategies that I can immediately apply to my professional and personal life. I highly recommend this workshop to anyone looking to enhance their leadership skills and make a positive impact in their organisation.


Adventure Manager, Sandown Sports

The Bespoke HR experience

  • Expert trainer specialises in learning and development.
  • Practical training method – with scenarios to work through and interactive style.
  • Sessions can be tailored to your business requirements and learning levels.
  • Sessions are delivered remotely or in person.

About the trainer:

Katy Wade
Katy is a fully qualified CIPD professional with a postgraduate diploma in HR management and an Advanced Certificate in Employment Law. Katy has over 20 years of experience working mainly in the hospitality industry. She is passionate about supporting businesses to develop their teams; from recruiting the right person to implementing a sound learning and development strategy.