Staff training courses for managers and teams
Practical training for your managers and staff, built around how your business works.
Your managers make the day-to-day decisions about your people. Our staff training courses give them the skills and confidence to make those decisions well, so your employees are looked after and problems are dealt with early. We also train the rest of your team, at any level, in the skills that help them do their job and work well together.
We run ready-made courses that we adapt to your policies and your people. In addition, when you need something we do not already run, we design a course for you. Either way, it can be a single workshop or a full programme. We recommend running it in person at your workplace, and we run it online when that suits your team better.
Rated five stars on Google Read our reviews
When businesses come to us for training
- Managers promoted without any training in managing people
- A new team of line managers who need the basics
- A change in employment law your managers need to understand
- Appraisals and one-to-ones that are not happening, or not working
- Friction or poor communication within a team
- Staff who need a particular skill to do their job well
Whatever is behind it, we always start by finding out what you want the training to achieve. Then we recommend the right course, or design one, and adapt it to your business.
Staff training courses, ready to run or built for you
There are three ways we train your people, so you can use one or all of them.
Ready-made courses
Courses we run regularly, for managers and for staff at any level. Even so, we adapt each one to your policies, your processes and the situations your people really face.
Courses designed for you
Alternatively, if you need training on something we do not already run, we design and build a course around your business. Then we deliver it to your team.
Behaviour profiling
DISC profiling helps people understand how they work, as well as how their colleagues work. Each person gets a report, and then we talk the results through as a group or one to one.
Training for managers
Managers who know how to handle people are ready to look after their teams. That is why many of our staff training courses are for managers.
- Leading a team and holding useful one-to-ones
- Managing performance, appraisals and absence
- Handling difficult conversations fairly and confidently
- Understanding the employment law that affects their decisions
Training for everyone else
However, not every course is for managers. We also train staff at any level in the skills that help them do their job and work well with others.
For example, that includes managing their time, communicating clearly and understanding their own working style.
From 30 October 2026, employers must take all reasonable steps to prevent sexual harassment, including by customers and clients. Training your managers and staff is a practical step towards meeting that duty, as our guide to the October 2026 employment law changes explains.
How our staff training works
Talk it through
First, we find out what you need and what you want the training to achieve.
A recommendation and a quote
Next, we recommend the right course, or a course designed for you, with a no-obligation quote.
Built around your business
Then we adapt the content, the length and the format to your policies and your people.
Delivered in person
Finally, we run it as a single session or a series. We recommend in person, because people get more from it, and we run it online when needed.
Meet your trainer
Our training is designed and delivered by Katy Wade, our Managing Consultant and L&D Manager. Katy is CIPD-qualified, with a postgraduate diploma in HR management and an Advanced Certificate in Employment Law, and over 20 years of HR experience.
Because her approach is friendly and interactive, delegates build skills they can use in the workplace straight away. Meet the team.
How our training is priced
Every course is shaped around your business, so the price depends on the scope, the location and the format. It also covers the planning and preparation, not only the time in the room.
Workshops from £749
As a starting point, each 2.5-hour workshop is priced from £749 plus VAT, which includes preparing it as well as running it. You can also book one workshop or a series.
Use your plan hours
If you are on one of our HR support plans, you can also use your plan hours for training. They cover the preparation as well as the session, so we estimate the hours with you first.
A quote before we start
Before anything is booked, we recommend the right training and give you a no-obligation quote.
All prices are plus VAT. In addition, our training brochure has the full details of what we run.
Download our training brochure
Everything about our staff training in one place, to read now or share with your team.
- The courses we run for managers and staff
- Our management training programme
- Employment law training and DISC profiling
- How our training is priced
Get your copy
We will email you the link, and occasional HR updates you can unsubscribe from at any time. See our privacy policy.
What our clients say about our training
Bespoke HR has supported us with our general HR issues, including recruitment, and delivered training to our managers on supporting employee wellbeing and managing absence.
Their work and assistance has been invaluable in helping us manage all the necessary changes to the business, from contractual issues to recruitment, training and making the necessary changes in the team, so as to improve the overall performance of the business.
We’ve worked with Bespoke on a number of projects, most recently a series of training sessions for our team. The feedback was excellent, with instant value that we could put directly into our day to day. Would highly recommend.
As a result, we’ve outsourced our entire HR function. Our HR Consultant supports us with everything from resourcing and employee engagement to employee relations and upskilling our middle managers.
Common questions
What staff training courses do you run?
We run ready-made courses for managers on handling people well, and courses for staff at any level on the skills that help them work well. We also design courses for a single organisation when you need something we do not already run. The full list is in our training brochure.
How much does staff training cost?
Our workshops start from £749 plus VAT for a 2.5-hour session, which includes preparing it as well as running it. The final price depends on the scope, the location and the format. If you are on one of our HR support plans, you can use your plan hours for training instead. See our prices.
Is your training only for managers?
No. Many of our courses are for managers, because managers who know how to handle people look after their teams better. Other courses are for staff at any level, and behaviour profiling works for everyone from new starters to directors.
Can you design a course just for our business?
Yes. If you need training on something we do not already run, we design and build a course around your business, your policies and your people. Then we deliver it to your team, in person or online.
Do you run training at our workplace or online?
Both, although we recommend in person wherever we can. Training in the room gets people talking and practising together, which gives the best results. Online works well when your staff work remotely or across different sites.
Can we use our HR support plan hours for training?
Yes. If you are on one of our HR support plans, you can use your plan hours for training as well as for any other HR work. A workshop uses hours for the planning and preparation as well as the session itself, so we estimate the hours with you before anything is booked. Otherwise, training is a stand-alone service, and you do not need a plan to book it.
What is DISC behaviour profiling?
DISC is an assessment that describes how a person tends to behave at work, based on four factors: Dominance, Influence, Steadiness and Compliance. Each person answers a set of questions online and receives their own report. We then talk the results through as a group or one to one, so people understand themselves and each other better.
Do employers have to train staff on sexual harassment?
From 30 October 2026, employers must take all reasonable steps to prevent sexual harassment, and that includes harassment by customers, clients and contractors. The law does not name training as a requirement, but training managers and staff is a step employers commonly take, and a record of it helps show what you did. Our article on the October 2026 employment law changes explains the new duty.
Talk to us about training your team
Tell us who you want to train and what you want them to come away with, and then we will recommend the right course.