The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty of anaesthesia throughout the UK. It currently employs approximately 120 staff based at its site in Holborn, London.
The challenge
HR is managed by its in-house People Team who have a strong relationship with the business. In 2022, the RCoA reached out to Bespoke HR and requested additional resource and expertise to support some internal projects. Initially, the remit was to provide the HR resource needed for the implementation of a departmental restructure. This would release the People Team to focus on partnering with the business on the delivery of strategic initiatives.
The solution
RCoA enlisted the help of Bespoke HR based on a personal recommendation to support the in-house HR team. A Senior HR Consultant was engaged as an extension of the in-house People Team.
The initial brief was delivered in early 2022 and since then Bespoke HR has been asked to provide consultancy support on a variety of different BAU and project based initiatives. These have included:
- Occupational health referrals and case management
- Staff welfare meetings
- Consultation on changes to terms and conditions of employment
- Assisting with Employee Relations caseload.
In addition, we were able to support with recruitment. In the first three months, she worked with the RCoA to successfully recruit six roles. The recruitment process Bespoke HR agreed with the RCoA includes drafting and posting job adverts, screening and shortlisting candidates through two stages of the selection process before final interviews are conducted by the hiring manager. In addition, the Bespoke HR team created branded social media graphics and MP4 videos to share on social media to promote each of the available roles.
Alison at Bespoke HR commented, “Generally hiring time for the RCoA has been one month from posting the advert to making an offer to the successful candidate. In the current climate, the key to filling roles when there is much competition in the market, is running a slick process, reviewing applications daily and screening quickly. We’ve therefore been able to fill roles with high quality candidates effectively.”
The results
I found the support from Bespoke HR invaluable at the time, as I didn’t have an HR team around me and had to build up the function from scratch. … For anyone seeking a professional HR service, I highly recommend them
We were a new business and engaged Bespoke HR to create our whole suite of HR policies, procedures, templates and contracts … Bespoke HR has been a pleasure to work with, giving us terrific service and we recommend them to any intending client.
We cannot recommend Alison and Bespoke HR highly enough. … Having them as a trusted HR partner has made a real difference to how we manage our team.
Our business is growing rapidly and having the Bespoke HR team in the background as business partners is invaluable.
We engaged with Bespoke HR to give us peace of mind that we have access to experts as and when HR issues arise. They have also helped us with other aspects like obtaining sponsorship licences, saving us considerable time. We would recommend Bespoke HR to businesses looking for HR support.
We’ve worked with Bespoke on a number of projects, most recently a series of training sessions for our team. The feedback was excellent, with instant value that we could put directly into our day to day. Would highly recommend.
For more information on how we can support for your in-house HR team, please read about our HR mentoring programe here.
